Privacy Policy

We collect information you provide directly to us when you use PitchGhost:

• Account Information: Name, email address, and authentication data provided via Google Sign-In.
• Usage Data: Inputs you provide for email generation (profession, goals, context) and the generated outputs.
• Payment Information: We do not store your financial data. All payments are processed by our Merchant of Record, Paddle.com.

We use the information we collect to:

• Provide, maintain, and improve our services.
• Process transactions and send related information, including confirmations and invoices.
• Send you technical notices, updates, security alerts, and support messages.
• Detect, investigate, and prevent fraudulent transactions and other illegal activities.

We share information with third-party vendors who help us operate our business:

• Paddle: Serves as our Merchant of Record for all orders. Paddle handles all customer service inquiries regarding payments and returns.
• Firebase (Google): Used for authentication and database services.
• AI Providers: Your inputs are processed by large language models (LLMs) to generate content. We do not use your data to train these models.

We implement appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing, accidental loss, destruction, or damage. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

If you have any questions about this Privacy Policy, please contact us at shadowcoretechnology@gmail.com.